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Cardiff, Wales
Attended the University of South Wales

Experience

Software Developer, Imagitech LTD

07/2023 - 02/2026

● Full stack developer using .NET with OOP, backed by MSSQL
● Contributed to the maintenance and extension of nationally recognised applications such as Driving Test Success,
Construction Industry Training Board and Official Theory Driving Test (Ireland)
● Used Azure DevOps for version control and work tracking
● Helped create highly stable features that has affected 242,000+ new users
● Implemented bug fixes picked from internal support request tickets on Azure
● Refactored parts of very large existing codebases to be up to modern SOLID standards

Software Developer, Digital Secure Services LTD

07/2021 - 07/2023

● Full stack developer using .NET with OOP, backed by MSSQL
● Contributed to the maintenance and extension of nationally recognised applications such as Driving Test Success,
Construction Industry Training Board and Official Theory Driving Test (Ireland)
● Used Azure DevOps for version control and work tracking
● Helped create highly stable features that has affected 242,000+ new users
● Implemented bug fixes picked from internal support request tickets on Azure
● Refactored parts of very large existing codebases to be up to modern SOLID standards

Technical Support Analyst, Alcumus

12/2020 - 07/2021

● Provided technical support to 700 employees based in the UK and Canada via phone, email and remote access
● Documented systems and solutions for complex issues using Confluence and Manage Engine
● Initiated and helped implement a tracking system for Equipment sent to remote users
● Improved new starter process, resulting in increased efficiency and better management

Course Representative for Final Year Students, University of South Wales

09/2019 – 06/2020

● Helped peers manage very difficult complications caused by the Corona virus pandemic. Including for international students needing to return home. This included ensuring they all they had accessible resources during this time

ICT Technician, JPS Technical Services LTD

12/2020 - 07/2021

● Provided general IT support and administration, e.g. setting up and configuring desktop computers for businesses

Additional Contributions

University Peer Assistance Leader

Achieved a PASS Award (Peer Assisted Support Session Leader) For assisting first year students with extracurricular sessions helping them with their C++ project work.

Qualifications

2017 – 2020

BSc Computer Science (2:1)

2015 – 2017

Level 3 National Diploma in Information Technology (D*D*D)

2013 – 2014

NVQ Diploma in Performing Engineering Operations with Engineering Practices (Pass)
City & Guilds Diploma in Electrical Installations; Buildings and Structures (Pass)

2013

8 GCSEs (Including English and Mathematics)